Withdrawing your balance to your bank or mobile money

Withdrawing moves money out of your SentePro wallet and into your real bank account or mobile money. Where to withdraw from On mobile, open the Transact page's Send tab and switch to "Mobile Money/Bank". On desktop, business and NGO accounts can also use the Settlements screen. Self or Other Choose "Self" to withdraw to your own saved phone number or bank details (set these once under Profile > Profile Info, and they're reused every time) — or "Other" to send this one withdrawal to a different phone number or bank account without saving it to your profile. Before you confirm You'll always see the fee and an estimated processing time before submitting, based on whether you're withdrawing via Mobile Money or Bank Transfer. Once submitted, your request is reviewed and moves from submitted through to approved — you'll be notified as it progresses, and can see its status any time from your Transactions list.